What is IT Service Management (ITSM)?
IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.
With CloudCo, increased productivity, better collaboration and higher rates of customer satisfaction are all within reach. Our certified ITSM capabilities cover all 19 ITIL practices and much more. We also have a fully active development roadmap, meaning our customers regularly receive enhancements to the product at no extra cost.
